Last updated: 25/10/2025
Introduction
SlimCider+ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products. This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Make a purchase
- Create an account
- Subscribe to our newsletter
- Contact customer service
This information may include:
- Name and contact details (email address, phone number, postal address)
- Payment information (processed securely through our payment providers)
- Order history and preferences
- Communication preferences
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and our products
- Provide customer support
- Send marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and enhance security
Legal Basis for Processing
Under UK GDPR, we process your personal data based on:
- Contract performance: To fulfill our obligations under your purchase agreement
- Legitimate interests: To improve our services and prevent fraud
- Consent: For marketing communications (which you can withdraw at any time)
- Legal obligation: To comply with applicable laws and regulations
Data Sharing and Disclosure
We may share your information with:
- Service providers: Payment processors, shipping companies, and email service providers
- Legal authorities: When required by law or to protect our rights
- Business transfers: In connection with a merger, sale, or acquisition
We do not sell your personal information to third parties.
Your Rights
Under UK GDPR, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data (subject to legal obligations)
- Restriction: Limit how we use your data
- Portability: Receive your data in a structured format
- Object: Object to processing based on legitimate interests
- Withdraw consent: Withdraw consent for marketing communications
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order information is typically retained for 7 years for tax and accounting purposes.
Cookies
Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).